Shipping Policy

1. Order Processing Time

All orders are processed within 1-2 business days (Monday to Friday, excluding weekends and public holidays). We do not process or ship orders on Saturdays, Sundays, or public holidays.

2. Shipping Regions & Delivery Time

We currently ship only within the United States.

• Shipping Fee: Shipping costs are calculated and displayed at checkout based on your order details.
• Estimated Shipping Time: Delivery typically takes 5-10 business days after your order has been processed and shipped.

3. Return Shipping

Customers are responsible for the cost of return shipping unless the item received is defective, damaged, or incorrect. In such cases, please contact us at ThomasHouda785@gmail.com for assistance.

4. Return & Refund Policy

Return Window: You may return most items within 30 calendar days of receiving your order. Items must be in original condition and packaging.

Refund Processing Time: Once we receive and inspect your returned items, refunds will be processed within 5-7 business days.

5. Order Cancellation

Orders can be cancelled within 12 hours of placing the order. Please contact us promptly at ThomasHouda785@gmail.com if you wish to cancel.

6. Shipping Liability

We are not responsible for delivery delays caused by natural disasters, carrier issues, customs inspections, or if the shipping address provided by the customer is incomplete or incorrect. Please ensure your shipping information is accurate at checkout.

7. Shipment Tracking

After your order ships, a tracking number will be emailed to you. You can monitor your order status through the carrier’s website or on our site at https://8bicsxtdo.shop.